Provet Cloud vs Lupa: An Honest Third-Party Comparison

An odd thing about veterinary software comparisons: the only people who write them are the vendors being compared, and each one somehow wins its own article. This one is different in a specific way. We build OpenVPM, which competes with both products below, so we have no reason to favor either. We put our own product in a short section at the end, clearly labeled, and you can ignore it entirely.

Practices comparing Provet Cloud and Lupa are usually modern-minded: they want cloud, they want automation, and they are choosing between an established platform and a fast-moving newcomer. That is the real axis of this comparison.

What Provet Cloud is

Provet Cloud, from Nordic health-tech company Nordhealth, is a mature cloud PIMS strongest in multi-site groups, referral centers, and larger hospitals, with a particularly deep footprint in Europe. Its standout traits among closed systems are a genuinely documented REST API with webhooks and a marketing posture built around data ownership. It is a serious enterprise product with the sales process to match: pricing is quote-based, so expect a demo call before you see numbers.

What Lupa is

Lupa is a newer, AI-first practice management platform that began in the UK and has been expanding into the US. Its pitch is automation across the whole visit: an AI scribe that listens to the consult and writes structured clinical notes, revenue-recovery flagging that catches line items mentioned in the consult but missing from the invoice, and a consolidated communications hub. Unlike most of the category, Lupa publishes its pricing, publicly listed in the UK at £100 per site plus £50 per user per month, with current US pricing published on its site. Transparent pricing from a young vendor is worth crediting.

The honest differences

• Maturity vs momentum. Provet has years of multi-site deployments behind it. Lupa is moving faster on AI features but has a much shorter track record, especially in the US.
• Pricing transparency. Lupa publishes prices; Provet quotes. If you want to budget before talking to sales, that difference is practical, not cosmetic.
• Practice size. Provet is built for groups and referral operations. Lupa's sweet spot today is the independent clinic that wants automation without enterprise process.
• Integration depth. Provet's documented API and webhooks are proven integration surface. Lupa advertises integrations with wholesalers, labs, and accounting tools; its API openness is less publicly documented as of July 2026.
• Both are closed SaaS. Your records live in the vendor's format on the vendor's servers in both cases, so read the export and exit terms of whichever you pick.

Side by side

How to choose

If you run a multi-site or referral operation, need proven depth, and can live with a quote-based sales process, book the Provet demo first. If you are an independent clinic whose biggest daily pain is documentation and missed charges, and you want to see prices before sales calls, start with Lupa. Run the same real-world scenario in both demos in the same week: one busy doctor, one complex patient, from booking to invoice.

The third option we owe you a paragraph on

OpenVPM, the product we build, sits outside the closed-SaaS frame both of these share. It is open-source (AGPLv3), free to self-host, $79 per location per month for managed Cloud with unlimited staff, with a 150+ endpoint REST API and a built-in AI agent. It is younger than Provet and roughly as young as Lupa, so hold it to the same scrutiny: the demo is at demo.openvpm.com and the code is public at github.com/evangauer/openvpm. If data ownership is the deciding factor in your Provet vs Lupa debate, it belongs on the shortlist. If a long vendor track record is, it does not yet.