Provet Cloud vs Lupa: An Evidence-Led Comparison

We build OpenVPM, which competes with both products below. That is a material interest, so we disclose it, use current vendor-owned sources for changeable facts, and put our own product in a short labeled section at the end.

Practices comparing Provet Cloud and Lupa are usually modern-minded: they want cloud, they want automation, and they are choosing between an established platform and a fast-moving newcomer. That is the real axis of this comparison.

What Provet Cloud is

Provet Cloud, from Nordic health-tech company Nordhealth, is a mature cloud PIMS strongest in multi-site groups, referral centers, and larger hospitals, with a particularly deep footprint in Europe. It has a documented REST API with webhooks and markets data ownership. Its official US pricing page publishes platform and per-veterinarian rates for Core and Pro plans; Enterprise and optional AI-agent pricing require a quote.

What Lupa is

Lupa is a newer, AI-first practice management platform that began in the UK and has expanded into the US. Its pitch is automation across the visit, including an AI scribe, charge capture, and consolidated communications. Lupa's official US pricing calculator currently lists $140 per site plus $70 per active user per month, with optional training, migration, and enterprise terms handled separately. Confirm the live calculator and complete contract before buying because commercial terms can change.

The honest differences

• Maturity vs momentum. Provet has years of multi-site deployments behind it. Lupa is moving faster on AI features but has a much shorter track record, especially in the US.
• Pricing structure. Both vendors publish some US pricing. Provet combines platform and veterinarian rates by plan; Lupa combines site and active-user rates. Enterprise, onboarding, migration, AI, and other optional terms still need written confirmation.
• Practice size. Provet is built for groups and referral operations. Lupa's sweet spot today is the independent clinic that wants automation without enterprise process.
• Integration depth. Provet publishes REST API and webhook documentation. Lupa advertises integrations with wholesalers, labs, and accounting tools; a broadly documented public API was not visible in the material reviewed.
• Both are closed SaaS. Your records live in the vendor's format on the vendor's servers in both cases, so read the export and exit terms of whichever you pick.

Side by side

How to choose

If you run a multi-site or referral operation and need proven depth, book the Provet demo first. If you are an independent clinic whose biggest daily pain is documentation and missed charges, start with Lupa. Run the same real-world scenario in both demos in the same week: one busy doctor, one complex patient, from booking to invoice, then compare the complete written price and exit terms.

The third option we owe you a paragraph on

OpenVPM, the product we build, sits outside the closed-SaaS frame both of these share. It is open-source (AGPLv3), has no license fee when self-hosted, costs $79 per location per month for managed Cloud with unlimited staff, and has a targeted REST API plus an optional agent that requires a model key and staff review. It is available only as a controlled pilot for connected, single-location companion-animal or house-call workflows. It is not production-ready for Provet's multi-site or referral use cases and does not offer Lupa's voice scribe or broad automation. The demo is at demo.openvpm.com and the code is public at github.com/evangauer/openvpm.